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General Information

Client Services

  • I am not able to login to AvaSocial, what should I do ?
  • What time zone are the servers based on?
  • What are the operating hours of AvaTrade's Customer Services team?
  • Are there any Employment Opportunities at Avatrade?
  • What should I do if I have a complaint?
  • How can I contact Avatrade?
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Getting Started

  • How do I log in to AvaOptions (App or Desktop)?
  • Do you offer certification upon completion of a course?
  • What kind of support do you offer during the course?
  • How long does it take to complete a course?
  • How do I enrol in AvaAcademy courses?
  • How much do AvaAcademy courses cost?
See all 14 articles

Affiliates & Partners

  • I forgot to add my partner code when registering. What should I do?
  • Where can I add my partner code?
  • Can I have a White Label partnership with AvaTrade?
  • Can I become an Introducing Broker or Affiliate?
  • How do I become an Affiliate?
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World Finance 100
AVA Trade EU Ltd is regulated by the Central Bank of Ireland (No.C53877)
AVA Trade Ltd is regulated by the B.V.I Financial Services Commission No. SIBA/L/13/1049
Ava Capital Markets Australia Pty Ltd is regulated by the ASIC (No.406684)
Ava Capital Markets Pty is regulated by the South African Financial Sector Conduct Authority (FSCA No.45984)
Ava Trade Japan K.K. is licensed and regulated in Japan by the Financial Services Agency (License No.1662) and the Financial Futures Association of Japan (License No.1574)
Ava Trade Middle East Ltd is regulated by the Abu Dhabi Global Markets (ADGM) Financial Regulatory Services Authority (FRSA)( No.190018)
Read AvaTrade risk disclosure before trading Forex, CFD’s, and/or FX Options. Forex, CFD and FX Options trading involves substantial risk of loss and is not suitable for all investors.