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Technical Issues

Technical Issues

Mobile App

I am experiencing technical issues with the AvaSocial app?
I can't login to the AvaTrade trading app , what should I do ?
How do I clear cache on my mobile device?

My Account

How do I change my password from the My Account area?
How do I retrieve my forgotten password?
How do I change my password from Webtrader?
What should I do if I can't access my account portal and app?
Why does my account shows errors and is slow with Internet Explorer 11?
How Do I clear the Cache on my PC web browser?

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AVA Trade EU Ltd is regulated by the Central Bank of Ireland (No.C53877)
AVA Trade Ltd is regulated by the B.V.I Financial Services Commission No. SIBA/L/13/1049
Ava Capital Markets Australia Pty Ltd is regulated by the ASIC (No.406684)
Ava Capital Markets Pty is regulated by the South African Financial Sector Conduct Authority (FSCA No.45984)
Ava Trade Japan K.K. is licensed and regulated in Japan by the Financial Services Agency (License No.1662) and the Financial Futures Association of Japan (License No.1574)
Ava Trade Middle East Ltd is regulated by the Abu Dhabi Global Markets (ADGM) Financial Regulatory Services Authority (FRSA)( No.190018)
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