In order to disconnect from an Auto Trading platform, please follow the steps below:
- How to disconnect from DupliTrade:
Prior to disconnecting from DupliTrade, your open positions need to be closed. These positions can be closed manually on your trading platform, you may also disconnect from your chosen strategy provider on DupliTrade by selecting “Live account Settings”, followed by “Disconnect”.
This option allows you to either manage the closure manually or let the strategy close it for you. Once positions have been closed, please Contact us requesting your account to be disconnected. Always remember to include your account number in your email.
- How to disconnect from ZuluTrade:
Prior to disconnecting from ZuluTrade, your open positions need to be closed. These positions can be closed manually on your trading platform or by logging into your ZuluTrade account and selecting “Close Trade” in the positions tab.
Once positions have been closed, please Contact us and request your account to be disconnected from ZuluTrade.
Always remember to include your account number in your email.
- How to disconnect from MQL5 signal:
To disconnect from MQL5 signal, please go to your MT4 platform and select from the Taskbar: ‘Tools’ and then ‘Options’. Within the Signals tab, deselect “Enable real-time signal subscription”.
No operations will be copied to your account after this option has been disabled.
Please Note: Please make sure to unsubscribe from any trading system you chose, so that there are no positions open when the account is disconnected. The account can NOT be disconnected if there are any open positions or pending orders.