Frequently Asked Questions

FAQ & Help Centre

Help Center
General Information
Customer Services

Customer Services

Follow New articles New articles and comments

What time zone are the servers based on?
What are the operating hours of AvaTrade's Customer Services team?
Are there any Employment Opportunities at Avatrade?
What should I do if I have a complaint?
How can I contact Avatrade?
How do I get help?

1
2
›
»

Discover our new account promotions! Open Your Acoount Demo Account

AVA Trade EU Ltd is regulated by the Central Bank of Ireland (No.C53877)
AVA Trade Ltd is regulated by the B.V.I Financial Services Commission
Ava Capital Markets Australia Pty Ltd is regulated by the ASIC (No.406684)
Ava Capital Markets Pty is regulated by the South African Financial Services Board (FSP No.45984)
Ava Trade Japan K.K. is regulated in Japan by the FSA (No.1662) and the FFAJ (No.1574)
Read AvaTrade risk disclosure before trading Forex, CFD’s, Spread-betting or FX Options.
Forex/CFD, Spread-betting & FX Options trading involves substantial risk of loss and is not suitable for all investors.