AvaTrade covers the bank transfer fee for withdrawal requests of up to $/€/£ 100.
In the case the bank transfer shows a lower amount than requested, it may be a result of either one of these reasons:
- If the transfer fee exceeds $/€/£ 100, the sum exceeding the fee coverage provided by AvaTrade will be deducted from the transfer amount;
- If your bank requires an intermediary institution to be able to receive the funds, this entails a fee that is not related to the transfer from AvaTrade, but to the transfer between the intermediary institution and your bank. Since the existence and consistence of those fees are dictated by the agreement between you and your bank, AvaTrade cannot be a party to the level and / or existence of these fees.
If you encounter a discrepancy in the received Wire Transfer amount that is not matching any of the above options, please send us a bank statement showing the transfer and any relating fees and the Customer Services Team will investigate into it.