In order to disconnect from an Auto Trading platform, pleae follow the steps below:
- How to disconnect from Duplitrade:
Prior to disconnecting from DupliTrade, please make sure to close all your open positions. If you need further assistance, you may contact the DupliTrade team.
You can close/modify any trade manually via the MT4 trading platform.
You can also deselect strategies anytime via the DupliTrade platform on the “Duplication Settings” page. If you need further assistance, please Contact us or DupliTrade directly for further assistance. Always remember to include your account number in your email.
- How to disconnect from ZULU:
Prior to disconnecting from ZULU, your open positions need to be closed.
These positions can be closed manually on your trading platform or by logging into your ZULU account and selecting “Close Trade” in the positions tab.
Once positions have been closed, please Contact us and request your account to be disconnected. Always remember to include your account number in your email.
- How to disconnect from MQL5 signal:
To disconnect from MQL5 signal, please go to your MT4 platform and select from the Taskbar: ‘Tools’ and then ‘Options’.
Within the Signals tab, deselect “Enable real-time signal subscription”. No operations will be copied to your account after this option has been disabled.
Note: Please make sure to unsubscribe from any trading system you chose, so that there are no positions open when the account is disconnected. The account can NOT be disconnected if there are any open positions or pending orders.